A Nursing Home Safety Manual provides written occupational safety and health programs, procedures, and responsibilities for nursing homes, skilled nursing facilities, long-term care facilities, rehabilitation centers, and other residential healthcare operations.
Nursing home employees may provide direct resident care while also working in housekeeping, laundry, dietary services, maintenance, administration, grounds, transportation, and other support operations. Because these facilities operate around the clock and serve residents who may have limited mobility, cognitive impairment, chronic medical conditions, or other care needs, employees can encounter a broad range of occupational hazards.
Potential hazards include resident lifting and repositioning, workplace violence, bloodborne pathogens, needlesticks and sharps, infectious diseases, hazardous chemicals and medications, slips and falls, laundry operations, kitchen equipment, electrical hazards, medical equipment, oxygen, workplace stress, and emergency evacuation of residents who require assistance.
A comprehensive safety manual should reflect the facility’s actual services, resident population, equipment, staffing, departments, and employee exposures.
The contents of a Nursing Home Safety Manual should reflect the operations and hazards present at the facility.
Depending on operations, the manual may address:
Programs should be selected according to employee duties, equipment, chemicals, resident-care activities, and other workplace hazards actually present.
An effective Nursing Home Safety Program establishes responsibilities and procedures for identifying workplace hazards, protecting employees from resident-handling injuries, preventing workplace violence, controlling occupational exposures, maintaining safe facility operations, and responding to emergencies.
Management should provide employees with the equipment, training, PPE, staffing support, procedures, and other resources necessary to perform assigned work safely.
Managers, supervisors, and other designated personnel should:
Employees should follow established safety procedures, use required resident-handling equipment and PPE, report unsafe conditions, and promptly report injuries, exposure incidents, threats, assaults, and other occupational hazards.
The facility should evaluate hazards associated with each department and employee job classification.
Hazard assessments may consider:
Assessments should be reviewed when equipment, resident-care procedures, chemicals, staffing methods, or workplace conditions change significantly.
Periodic safety inspections can help identify hazards before they contribute to employee injuries.
Inspections may include:
Identified hazards should be documented and corrected in a timely manner.
A Job Safety Analysis (JSA/JHA) may be useful for tasks where a step-by-step hazard analysis can improve employee protection.
Potential nursing home JSAs/JHAs may address:
Resident lifting, transferring, repositioning, and mobility assistance can expose nursing home employees to significant musculoskeletal stress.
The facility should maintain procedures designed to reduce unnecessary manual lifting and encourage the use of appropriate resident-handling equipment and techniques.
Resident-handling procedures should consider:
Employees should not attempt resident-handling tasks that exceed their training, physical capability, available assistance, or the safe limitations of available equipment.
Resident-handling needs should be evaluated so employees understand the appropriate transfer or mobility method.
Assessments may identify whether the resident requires:
Changes in resident condition should prompt reevaluation when appropriate.
Mechanical lifting equipment can reduce employee exposure to manual lifting.
Equipment should:
Employees should receive training before independently operating unfamiliar lift equipment.
Slings should be appropriate for the resident, lift, and transfer being performed.
Employees should inspect slings for:
Defective slings should be removed from service.
Sit-to-stand devices may be appropriate for residents who retain sufficient weight-bearing ability and can participate in the transfer.
Employees should follow the resident’s assessed transfer method and manufacturer instructions.
A sit-to-stand device should not be used merely because it is more convenient when the resident cannot safely use it.
Transfer belts, slide sheets, transfer boards, repositioning aids, and other devices may reduce physical strain when appropriate.
Employees should receive instruction in proper use.
Equipment should be readily accessible so employees are not encouraged to substitute unsafe manual lifting.
Repositioning residents in bed can place significant stress on employees’ backs, shoulders, and upper extremities.
Employees should use available equipment and appropriate assistance rather than manually lifting substantial resident weight whenever feasible.
Bed height should be adjusted where possible to reduce bending and reaching.
Employees should evaluate the resident and environment before beginning a transfer.
Considerations include:
Employees should stop when conditions change and the planned transfer can no longer be performed safely.
Bathrooms and shower areas can combine resident-handling hazards with wet and slippery surfaces.
Appropriate controls may include:
Employees should not sacrifice safe body positioning merely to complete a transfer quickly.
Employees may instinctively attempt to catch a falling resident, which can expose the employee to serious musculoskeletal injury.
Training should address appropriate response to a resident who begins to fall.
Employees should not be expected to support a load beyond their physical capability.
When a resident’s assessed transfer method requires two employees, adequate assistance should be available.
Employees should not routinely perform two-person transfers alone because staffing or scheduling makes assistance inconvenient.
Facilities caring for bariatric residents should evaluate whether specialized equipment and procedures are necessary.
Considerations may include:
Equipment should never be used beyond its rated capacity.
Resident-handling equipment should be inspected and maintained according to manufacturer recommendations and facility procedures.
Employees should report:
Unsafe equipment should be removed from service until repaired.
Nursing home employees may experience ergonomic stress from:
Engineering controls, equipment, work practices, and job design should be considered to reduce unnecessary musculoskeletal stress.
Nursing home employees may experience violence or aggression from residents, visitors, family members, coworkers, or other individuals.
Resident aggression may be associated with dementia, cognitive impairment, behavioral conditions, confusion, pain, fear, medication effects, or other factors.
A Workplace Violence Prevention Program should establish procedures for identifying, reporting, evaluating, and responding to violence and threats.
Employees may encounter:
Employees should receive training appropriate to the residents and behaviors they may encounter.
Residents with dementia or other cognitive impairment may not understand employee instructions or may respond unpredictably during care.
Employee-safety procedures should consider:
Relevant safety information should be communicated among employees who provide care.
Employees should recognize behaviors that may indicate escalating agitation.
These may include:
Employees should seek assistance before a situation escalates beyond their ability to manage safely.
Employees may use appropriate de-escalation techniques consistent with their training and the resident’s care plan.
Employees should:
De-escalation does not require employees to remain in an immediately dangerous situation.
Information concerning known aggressive behavior or employee-safety risks should be considered in resident care planning where appropriate.
Safety precautions may include:
Employee protection and resident dignity should both be considered.
Threats or violence may also come from family members, visitors, or other individuals.
Procedures should address:
Employees should promptly report credible threats.
Employees should have a practical method for summoning assistance during a violent or potentially violent incident.
Methods may include:
Employees should know how and when to use the available system.
Threats, assaults, bites, scratches, and near misses should be reported according to facility procedures.
Incidents should be evaluated for:
Employees should not be discouraged from reporting an assault because the resident was cognitively impaired.
Employees whose duties involve reasonably anticipated occupational exposure to human blood or other potentially infectious materials should be protected according to applicable Bloodborne Pathogens requirements.
Where applicable, the facility should maintain an appropriate Exposure Control Plan.
The program may address:
The employer should identify job classifications and tasks where occupational exposure is reasonably anticipated.
Potential tasks include:
Exposure determination should reflect actual duties rather than job title alone.
Employees may encounter needles, lancets, syringes, scalpels, and other sharps.
Appropriate engineering and work-practice controls should be used.
Employees should:
Sharps containers should be:
Containers should be located as close as feasible to the areas where sharps are used.
Housekeeping and laundry employees can be injured by improperly discarded sharps.
Employees should not:
Improperly discarded sharps should be reported.
Needlesticks, cuts, mucous-membrane splashes, and other potential occupational exposures should be reported immediately.
Applicable post-exposure evaluation procedures should begin promptly.
Employees should know whom to contact on all shifts.
Nursing home employees may be exposed to infectious diseases through close resident contact, respiratory secretions, blood, body fluids, contaminated surfaces, laundry, and other sources.
The facility should evaluate occupational exposure and establish appropriate controls.
These may include:
Respiratory infections can spread among residents, employees, and visitors.
Controls may include:
Facilities should evaluate employee exposure to tuberculosis based on resident populations, services, and other risk factors.
Where respirators are required for occupational TB exposure, applicable Respiratory Protection requirements should be followed.
Employees should perform hand hygiene at appropriate times, including:
Appropriate handwashing or hand-hygiene facilities and supplies should be available.
Environmental cleaning procedures should address resident rooms, common areas, bathrooms, equipment, and other potentially contaminated surfaces.
Employees should use approved products according to manufacturer instructions and facility procedures.
Required PPE should be provided.
When respirators are necessary to protect employees from occupational respiratory hazards, the facility should maintain an appropriate Respiratory Protection Program.
Applicable elements may include:
PPE should be selected according to employee exposures.
Depending on duties, PPE may include:
PPE should be readily available where employees need it.
Nursing homes may use hazardous chemicals in clinical care, housekeeping, laundry, maintenance, dietary, grounds, and other operations.
Where applicable, the facility should maintain a Hazard Communication Program addressing:
Employees should follow label and Safety Data Sheet instructions when using cleaning and disinfecting products.
Employees should:
Some nursing facilities may handle medications classified as hazardous drugs.
Where employee exposure is reasonably foreseeable, controls may address:
Appropriate engineering controls, work practices, PPE, and employee training should be used.
Employees who may encounter hazardous-drug spills should understand applicable spill procedures.
Appropriate spill supplies and PPE should be available where necessary.
Employees should not attempt cleanup beyond their training or available protection.
Supplemental oxygen may be used throughout nursing facilities.
Oxygen can accelerate combustion and increase fire severity.
Employees should follow procedures addressing:
Oxygen equipment should be kept away from ignition sources.
Compressed-gas cylinders should be appropriately secured and protected from damage.
Employees assigned to handle cylinders should understand safe:
Damaged cylinders or equipment should be reported.
Employees may operate or work around:
Equipment should be used according to manufacturer instructions and facility procedures.
Damaged or malfunctioning equipment should be removed from service or otherwise controlled until corrected.
Housekeeping employees may encounter chemical, biological, ergonomic, electrical, and slip-and-fall hazards.
Procedures should address:
Housekeeping employees should receive safety training appropriate to their exposures.
Employees assigned to clean blood or other potentially infectious materials should receive appropriate training and PPE.
Procedures should address:
Wet floors should be controlled through appropriate cleaning methods, warning signs, barriers, ventilation, and prompt drying where feasible.
Employees should avoid creating unnecessary slip hazards during cleaning operations.
Laundry employees may be exposed to:
Laundry procedures should reflect the facility’s equipment and operations.
Contaminated laundry should be handled with minimum agitation and according to applicable infection-control and occupational-exposure procedures.
Employees should not sort or handle contaminated laundry in a manner that unnecessarily increases exposure.
Appropriate PPE should be used.
Washers, dryers, presses, and other equipment should be maintained in safe condition.
Employees should not bypass machine guards or interlocks.
Servicing and maintenance should follow applicable hazardous-energy-control procedures.
Employees should receive information and training concerning detergents, bleaches, sanitizers, and other hazardous products they use.
Required PPE and safe dilution procedures should be followed.
Nursing home dietary employees may encounter:
Employees should receive task-specific safety training.
Kitchen knives and other cutting tools should be appropriate for the task and maintained in safe condition.
Employees should:
Slicers, mixers, processors, and other powered equipment should have required guards and safety devices in place.
Employees should not reach into operating equipment or bypass guards.
Cleaning and servicing should follow applicable procedures.
Employees should use appropriate protection when working with:
Hot equipment should be maintained in safe operating condition.
Nursing homes contain many areas where wet floors, clutter, cords, equipment, resident-care activities, and outdoor conditions can create fall hazards.
Particular attention should be given to:
Floors, stairs, ramps, platforms, and walkways should be maintained in safe condition.
Hazards such as damaged flooring, loose mats, clutter, cords, and spills should be corrected promptly.
Slip-resistant footwear may be appropriate for employees working in kitchens, housekeeping, laundry, bathing areas, and other locations where wet or contaminated floors are common.
Footwear requirements should reflect the hazard assessment.
Maintenance employees may perform electrical, mechanical, plumbing, HVAC, grounds, repair, and construction-related work.
Depending on assigned tasks, programs may address:
Only appropriately trained and authorized employees should perform specialized work.
Maintenance, laundry, kitchen, and other equipment may contain hazardous energy.
Where applicable, hazardous-energy-control procedures should address:
Employees should not rely solely on normal operating controls when Lockout/Tagout is required.
Electrical equipment should be maintained in safe condition.
Employees should report:
Only qualified employees should perform electrical work requiring specialized training.
Tools should be appropriate for the task and maintained in safe condition.
Damaged tools should be removed from service.
Employees should use required guards and PPE.
Employees should use appropriate ladders or approved access equipment rather than standing on chairs, furniture, boxes, or other unstable surfaces.
Ladders should be inspected and used according to applicable procedures.
Welding, cutting, brazing, grinding, and other hot work can create fire and burn hazards.
Where applicable, procedures should address:
Access to boiler, generator, HVAC, electrical, and mechanical areas should be limited as appropriate.
These areas should not be used for uncontrolled general storage.
Employees performing maintenance should be trained for the hazards involved.
Employees performing grounds work may encounter:
Applicable safety procedures should reflect the tasks performed.
Nursing homes may use contractors for construction, maintenance, electrical work, HVAC, pest control, medical equipment, fire protection, and other services.
Contractor activities should be coordinated with facility operations.
Relevant hazards should be communicated where required.
Nursing homes operate continuously and may require employees to work nights, weekends, overtime, extended shifts, or rotating schedules.
Fatigue can affect:
Work schedules and staffing practices should consider the safety effects of fatigue.
Employees should be encouraged to report fatigue that may interfere with safe job performance.
Staffing and scheduling should not routinely depend on excessive work hours that create avoidable safety risks.
Employees should use available rest and meal periods according to facility procedures.
Night-shift employees may encounter:
Appropriate communication and assistance should remain available on all shifts.
Healthcare work can involve emotional demands, workload pressure, resident deaths, difficult family interactions, violence, staffing challenges, and shiftwork.
The facility should encourage employees to report safety concerns and should avoid creating a workplace culture in which employees believe injuries, threats, or excessive fatigue must simply be accepted as part of the job.
Nursing homes require emergency procedures that account for employees working in an occupied residential healthcare environment.
The Emergency Action Plan may address:
Employees should understand alarm methods, emergency communication, assigned responsibilities, and evacuation procedures.
Some residents may be unable to evacuate independently.
Emergency planning should consider:
Employees should receive training appropriate to their emergency responsibilities.
Fire-prevention procedures should address hazards associated with:
Fire-protection equipment and exit routes should remain accessible.
Required exit routes should remain clear.
Beds, wheelchairs, carts, supplies, laundry, equipment, and other materials should not obstruct required exits or corridors.
Fire doors and other required protective features should not be improperly blocked or defeated.
Procedures should address severe weather appropriate to the facility’s location.
Potential events include:
Employees should understand shelter, evacuation, and communication procedures.
Loss of electricity, water, heating, cooling, or other utilities can affect employee and resident safety.
Emergency planning should consider:
Employees should promptly report occupational injuries and illnesses.
Particular attention should be given to:
Prompt reporting helps ensure appropriate medical evaluation and allows the facility to investigate contributing hazards.
Employees should be encouraged to report injuries, symptoms, threats, assaults, and near misses without fear of retaliation.
Early reporting of musculoskeletal symptoms may help identify resident-handling or ergonomic problems before they become more severe.
Safety training should reflect each employee’s assigned duties and workplace exposures.
Depending on job responsibilities, training may address:
Training should be understandable to employees and provided at required intervals.
New employees should receive appropriate safety orientation before independently performing assigned work.
Orientation may address:
Employees assigned to higher-hazard tasks should receive additional task-specific instruction.
Nursing homes can use JSAs/JHAs to document safe work practices for selected tasks.
Potential Nursing Home JSAs/JHAs include:
Periodic safety meetings can reinforce safe work practices and address current facility concerns.
Potential topics include:
Nursing homes should maintain occupational safety and health records required for their operations.
Records may include:
Confidential employee medical information should be maintained according to applicable requirements.
Depending on nursing home operations, additional safety programs may be necessary for:
These programs should be included when employee duties, equipment, chemicals, or workplace hazards make them applicable rather than automatically adding programs unrelated to the facility.
A useful Nursing Home Safety Manual should reflect the actual facility rather than simply adapting a generic healthcare or medical-office manual.
A skilled nursing facility with extensive clinical services may require a different combination of programs than a smaller long-term care operation.
The manual should consider:
Selecting the appropriate programs creates a manual that is comprehensive without filling it with procedures unrelated to the work employees actually perform.
A Nursing Home Safety Manual can be developed around the facility’s resident-care services, employee duties, resident-handling requirements, workplace-violence risks, blood and sharps exposures, infectious-disease hazards, housekeeping, laundry, dietary operations, maintenance activities, medical equipment, and other occupational exposures.
The finished manual may incorporate applicable programs for Safe Resident Handling, Ergonomics, Workplace Violence Prevention, Bloodborne Pathogens, Needlestick and Sharps Safety, Infectious Disease Exposure Control, Respiratory Protection, PPE, Hazard Communication, Hazardous Drugs, Housekeeping, Food Service, Lockout/Tagout, Emergency Action Planning, and other hazards present within the operation.
This provides nursing home and long-term care employers with a practical safety manual organized around the work their employees actually perform.