A Hospital Safety Manual provides written occupational safety and health programs, procedures, and responsibilities for protecting employees throughout hospital operations. Hospitals combine clinical care, laboratories, pharmacies, operating rooms, emergency services, facilities and engineering, environmental services, food service, laundry, materials handling, security, and other operations within a single workplace.
Hospital employees may be exposed to patient-handling injuries, workplace violence, bloodborne pathogens, needlesticks and sharps, infectious diseases, hazardous drugs, chemicals, surgical smoke, waste anesthetic gases, medical gases, ionizing radiation, lasers, machinery, electrical hazards, slips and falls, and other occupational hazards.
Because hazards differ substantially between departments, an effective hospital safety manual should combine hospital-wide safety programs with department-specific procedures based on the services, equipment, chemicals, patient population, and employee exposures at the facility.
The contents of a Hospital Safety Manual should reflect the hospital’s departments, services, employee duties, equipment, chemicals, and occupational hazards.
Depending on operations, the manual may address:
Programs should be selected according to the hospital’s actual departments, services, employee duties, and workplace hazards.
An effective Hospital Safety Program establishes responsibilities and procedures for identifying hazards, controlling occupational exposures, preventing employee injuries and illnesses, responding to emergencies, and maintaining safe working conditions throughout the facility.
Management should provide the equipment, engineering controls, staffing resources, PPE, training, procedures, communication systems, and other resources necessary for employees to perform assigned work safely.
Managers, supervisors, department leaders, and designated safety personnel should:
Employees should follow established safety procedures, use required controls and PPE, operate equipment safely, and promptly report unsafe conditions, injuries, exposures, equipment defects, threats, assaults, and other workplace hazards.
Hospital safety requires coordination across departments whose hazards and operations can differ substantially.
An effective hospital-wide safety system should establish methods for:
Safety responsibilities should be assigned to personnel with sufficient authority and resources to implement them.
Hazard assessments should consider each department, employee job classification, task, chemical, process, and piece of equipment that may expose employees to occupational hazards.
Potential hazards may include:
Assessments should be reviewed when departments, equipment, chemicals, services, work practices, or other conditions change significantly.
Periodic inspections should evaluate workplace conditions throughout clinical and non-clinical areas.
Inspections may include:
Identified deficiencies should be documented and corrected in a timely manner.
Hospitals may use a Job Safety Analysis (JSA/JHA) to evaluate higher-risk or complex tasks.
Potential JSAs/JHAs may address:
Patient lifting, transferring, repositioning, and movement can expose hospital employees to significant musculoskeletal stress.
The hospital should establish procedures for reducing unnecessary manual patient handling and using appropriate assistive equipment.
Potential patient-handling activities include:
Patient-handling needs should be evaluated so employees can determine the appropriate equipment, assistance, and procedure.
Considerations may include:
Changes affecting safe handling should be communicated to affected employees.
Mechanical lifting equipment should be used where appropriate to reduce unnecessary manual lifting.
Equipment may include:
Employees should receive appropriate training before independently operating equipment.
Patient-handling equipment should be inspected and maintained according to manufacturer instructions and hospital procedures.
Employees should report:
Defective equipment should be removed from service or otherwise controlled until repaired.
Moving patients between beds, stretchers, examination tables, and other surfaces can create substantial physical demands.
Where appropriate, employees should use:
Employees should obtain additional assistance when required.
Bariatric patient handling should be planned before movement occurs whenever possible.
Planning may consider:
Employees should not improvise unsafe manual lifting methods because appropriate equipment is unavailable or inconvenient to obtain.
Employees may be injured attempting to catch or manually lift a falling patient.
Hospital procedures should address safe response and recovery, including use of appropriate equipment and additional personnel.
Employees transporting patients should consider:
Wheelchairs, stretchers, and other transport equipment should be maintained in safe operating condition.
In addition to patient handling, hospital employees may experience ergonomic stress from:
Engineering controls, equipment, workstation design, and work practices should be considered to reduce unnecessary ergonomic stress.
Hospital employees may encounter violence or threats from patients, visitors, family members, or other persons.
Risk factors may include:
The hospital should maintain a Workplace Violence Prevention Program appropriate to its size, services, patient population, and identified risks.
Work areas should be evaluated for violence-related hazards.
Particular attention may be appropriate for:
Controls should reflect identified risks.
Potential controls may include:
Controls should be selected according to the hazards of the particular hospital.
Employees should be trained to recognize behavior that may indicate escalating aggression.
Potential warning signs may include:
Employees should know how to obtain assistance before conditions escalate further.
Employees whose duties involve contact with potentially aggressive patients or visitors should receive appropriate training in recognizing and de-escalating volatile situations.
Employees should understand:
Where panic or duress alarms are provided, employees should know:
Alarm systems should be inspected and maintained as appropriate.
Hospital security procedures should define the role of security personnel in preventing and responding to workplace violence.
Coordination may be necessary among:
Hospital security procedures should address foreseeable risks involving firearms, knives, or other weapons.
Employees should understand appropriate notification and response procedures and should not place themselves in unnecessary danger attempting to physically control an armed person.
Employees should promptly report:
Employees should not be discouraged from reporting violence merely because the aggressor is a patient.
Employees involved in violent incidents should receive appropriate medical evaluation and other support.
Significant incidents should be reviewed to identify contributing factors and corrective actions.
Emergency Departments combine multiple occupational hazards within a fast-moving and unpredictable environment.
Potential employee hazards include:
Emergency Department procedures should reflect the particular hazards created by patient volume, facility design, staffing, and services.
Emergency Department employees may encounter patients or visitors affected by:
Employees should have rapid access to assistance and appropriate security resources.
Emergency procedures can increase the risk of needlestick and sharps injuries.
Employees should follow established sharps procedures even during urgent care whenever circumstances permit.
Appropriate sharps containers should be readily accessible.
Emergency Department employees may encounter infectious patients before a diagnosis or specific hazard is known.
Procedures should address appropriate:
Employees with reasonably anticipated occupational exposure to human blood or other potentially infectious materials should be covered by the hospital’s Bloodborne Pathogens Exposure Control Plan.
The program should address applicable requirements involving:
Hospital employees may encounter:
Appropriate engineering and work-practice controls should be used to reduce exposure.
Where required, appropriate engineering controls such as safer medical devices should be evaluated and used.
Frontline employees involved in patient care should participate as required in evaluating and selecting appropriate engineering controls.
Sharps containers should be:
Employees should not reach into sharps containers.
Where required, the hospital should maintain a sharps injury log containing the required information while protecting employee confidentiality.
Sharps injury trends should be reviewed to identify opportunities for prevention.
Employees should immediately report occupational exposure incidents.
Procedures should provide prompt access to:
Employees should know how to obtain assistance during all shifts.
Hospital employees may encounter infectious agents through:
Infection-exposure procedures should reflect the hazards associated with employee duties.
Employees may require controls such as:
Controls should be selected according to the particular occupational hazard.
Hospitals with occupational exposure to tuberculosis should evaluate and implement applicable infection-control measures.
Procedures may include:
When respirators are required, the hospital should maintain an appropriate Respiratory Protection Program.
Applicable elements may include:
Employees should not substitute surgical masks for required respiratory protection when a respirator is necessary.
PPE should be selected according to employee hazards.
Depending on the task, PPE may include:
Employees should receive training on required PPE use and limitations.
Employees should use appropriate eye or face protection where exposure to splashes, sprays, flying particles, chemicals, or other hazards is reasonably anticipated.
Face shields should supplement rather than replace required primary eye protection when both are necessary.
Gloves should be selected according to the hazard.
Different gloves may be required for:
Employees should understand that one glove type may not protect against every chemical or physical hazard.
Hospitals use hazardous chemicals in clinical and non-clinical departments.
Potential products include:
The hospital should maintain an applicable Hazard Communication Program addressing chemical inventories, Safety Data Sheets, labeling, employee training, and non-routine tasks.
Safety Data Sheets should be readily accessible to employees.
Employees should know how to obtain information concerning:
Hospitals may use hazardous drugs in pharmacies, patient-care areas, operating rooms, clinics, and other departments.
Potential exposure can occur during:
The hospital should identify hazardous drugs used within the facility and establish appropriate controls.
Employees who receive packages containing hazardous drugs should receive appropriate information and training.
Procedures should address damaged or leaking packages and employee exposure.
Hazardous drugs should be stored according to applicable requirements and manufacturer information.
Storage procedures should consider:
Employees preparing or compounding hazardous drugs should use appropriate engineering controls, work practices, and PPE.
Controls should reflect the drug, process, dosage form, and potential exposure.
Employees administering hazardous drugs should use appropriate controls to reduce exposure from:
Appropriate spill kits and procedures should be available where hazardous drugs are handled.
Employees expected to respond should receive training in:
Employees should not attempt cleanup beyond their training and available protection.
Hazardous-drug-contaminated materials should be collected and handled according to applicable procedures.
Employee protection should be considered during:
Hospital pharmacies may involve occupational hazards associated with:
Pharmacy safety procedures should reflect actual compounding and medication-handling activities.
Pharmacy employees may perform repetitive tasks involving:
Workstations and processes should be arranged to reduce unnecessary ergonomic stress.
Central Sterile Processing employees may handle contaminated instruments and operate cleaning, disinfection, and sterilization equipment.
Potential hazards include:
Employees handling contaminated instruments should use appropriate precautions and PPE.
Procedures should minimize unnecessary manual handling of exposed sharps.
Manual cleaning procedures should reduce employee exposure to:
Employees should use tools and methods appropriate to the instruments being cleaned.
Employees operating sterilizers and autoclaves should be trained in equipment-specific procedures.
Potential hazards include:
Employees should allow loads to cool appropriately before handling.
Employees using chemical disinfectants or sterilants should follow applicable Hazard Communication and exposure-control procedures.
Engineering controls, ventilation, PPE, and exposure monitoring should be provided where required.
Operating Rooms and Surgical Suites can expose employees to:
Controls should reflect the procedures and equipment used.
Operating-room procedures should reduce sharps exposure through appropriate engineering and work-practice controls.
Potential measures may include:
Procedures that generate smoke or plume may expose employees to airborne contaminants.
Where surgical smoke is generated, appropriate smoke evacuation or local exhaust controls should be considered according to the procedure and equipment used.
Employees may be exposed to waste anesthetic gases from leaks, equipment, connections, or patient exhalation.
Controls may include:
Hospitals may use oxygen, nitrous oxide, carbon dioxide, and other medical gases.
Procedures should address:
Operating Rooms can contain the elements necessary for fire: an ignition source, oxidizer, and fuel.
Procedures should address:
Where medical lasers are used, the hospital should evaluate hazards involving:
Appropriate controlled areas, PPE, training, and other controls should be established.
Hospital clinical laboratories may expose employees to biological, chemical, physical, and equipment hazards.
Potential programs may address:
Laboratory procedures should reflect the testing and materials actually used.
Employees handling blood, tissue, cultures, and other clinical specimens should use appropriate precautions.
Specimen procedures should address:
Centrifuges should be operated and maintained according to manufacturer instructions.
Employees should address:
Departments using formaldehyde or formalin should evaluate employee exposure and comply with applicable requirements.
Potential controls may include:
Hospital imaging operations may involve occupational exposure to ionizing radiation and other specialized hazards.
Potential areas include:
Safety procedures should reflect the equipment and procedures used.
Employees working with ionizing radiation should follow applicable radiation-safety procedures.
Controls may include:
Portable X-ray equipment can expose employees outside conventional imaging rooms.
Procedures should address:
Lead aprons, shields, and other protective equipment should be properly stored, inspected, and used according to applicable procedures.
Damaged protective equipment should be removed from service when it no longer provides appropriate protection.
MRI systems create powerful magnetic fields that can present hazards involving ferromagnetic objects and equipment.
Procedures should address:
Unauthorized or incompatible equipment should not be brought into controlled MRI areas.
Environmental Services employees may work throughout the hospital and can encounter:
Employees should receive training appropriate to the areas they clean.
Housekeeping employees should never reach blindly into waste containers, linen, or areas where hidden sharps may be present.
Sharps found outside approved containers should be handled according to hospital procedures.
Employees should follow applicable procedures for:
Chemicals should not be mixed unless specifically authorized by product instructions and hospital procedures.
Employees cleaning isolation rooms should receive information concerning required precautions and PPE before entering.
Procedures should address safe PPE removal and waste handling.
Floors, corridors, stairs, work areas, and walking-working surfaces should be maintained in safe condition.
Spills should be corrected or controlled promptly.
Equipment, cords, carts, and supplies should not unnecessarily obstruct walkways or emergency exits.
Hospital facilities and engineering employees may encounter industrial hazards that differ substantially from clinical hazards.
Potential hazards include:
Employees servicing or maintaining equipment where unexpected energization or release of stored energy could cause injury should follow applicable energy-control procedures.
Procedures should address:
Only qualified employees should perform electrical work requiring specialized knowledge or training.
Employees should report:
Electrical rooms and panels should remain appropriately accessible.
Hospital facilities may contain spaces requiring evaluation under applicable confined-space requirements.
Potential locations may include:
Spaces should be evaluated according to their actual configuration and hazards rather than assumed to be permit-required confined spaces.
Welding, cutting, brazing, soldering, and other hot work should be controlled to prevent fire and employee exposure.
Procedures may address:
Employees operating or maintaining emergency generators should be protected from hazards involving:
Maintenance should follow appropriate hazardous-energy controls.
Hospitals frequently use outside contractors for construction, maintenance, equipment servicing, and specialized work.
Contractor procedures should address:
Hospital kitchens and dietary departments may expose employees to:
Appropriate machine guarding, PPE, housekeeping, and safe work practices should be maintained.
Employees should use knives appropriate to the task and maintain safe cutting practices.
Knives should be stored safely when not in use.
Employees should not attempt to catch falling knives.
Mixers, slicers, processors, and other powered kitchen equipment should have required guards in place.
Employees should follow appropriate energy-control procedures during servicing and maintenance when Lockout/Tagout applies.
Employees should use appropriate procedures and PPE when handling:
Hospital laundry operations may expose employees to:
Procedures should separate contaminated-linen handling from clean-linen operations where appropriate.
Employees should handle contaminated laundry with minimum agitation and appropriate PPE.
Laundry should be bagged or containerized according to applicable procedures.
Employees should not manually sort contaminated laundry in a manner that creates unnecessary exposure.
Washers, dryers, presses, conveyors, and other equipment should have appropriate guards and safety devices.
Employees should follow Lockout/Tagout procedures during servicing and maintenance when applicable.
Hospital receiving and materials departments may handle:
Employees should receive training appropriate to the products and equipment they handle.
Loading docks may expose employees to:
Appropriate dock procedures and controls should be maintained.
Employees operating forklifts or other powered industrial trucks should receive required training and authorization.
Procedures should address:
Employees should use appropriate equipment and methods for moving supplies and equipment.
Carts, pallet jacks, lift devices, and other mechanical aids should be used where appropriate.
Hospital employees may handle multiple waste streams with different hazards.
Potential waste may include:
Employees should be trained to recognize the waste streams they handle and use appropriate containers and PPE.
Employees handling regulated medical waste should follow applicable procedures for:
Containers should be appropriate for the material being handled.
Chemical waste should be identified, segregated, stored, and handled according to applicable requirements.
Employees should not combine incompatible waste streams.
Hospitals with helicopter landing facilities should maintain procedures for protecting employees involved in aircraft arrival, departure, and patient transfer.
Potential hazards include:
Employees should approach helicopters only according to established procedures and instructions from appropriate personnel.
Employees should remain clear of hazardous aircraft areas and maintain control of loose objects.
Patient-transfer procedures should coordinate:
Employees should consider rotor hazards and environmental conditions during transfer.
Appropriate hearing and eye protection should be used where required by employee exposure and facility procedures.
Loose materials should be controlled before aircraft arrival.
Hospital employees may encounter:
Hazards should be corrected or controlled promptly.
Floors, stairs, ramps, platforms, loading docks, and other walking-working surfaces should be maintained in safe condition.
Appropriate fall protection should be provided where required.
Hospital work may involve:
Fatigue and occupational stress can affect employee safety and should be considered when evaluating work organization and hazards.
Hospitals should consider how long hours, night work, overtime, and emergency response can contribute to fatigue-related safety risks.
Employees should be encouraged to report fatigue-related safety concerns.
The hospital should maintain emergency procedures appropriate to its size, services, hazards, and facility configuration.
Potential emergencies may include:
Hospital evacuation planning should account for employees responsible for assisting patients who may:
Employee assignments and communication procedures should be established in advance.
Hospital fire-prevention procedures should address hazards associated with:
Employees should understand fire reporting and emergency procedures.
Employees should promptly report occupational injuries and illnesses.
Potential incidents include:
Prompt reporting allows appropriate medical evaluation and helps identify hazards requiring corrective action.
Occupational injuries, illnesses, exposures, violent incidents, equipment failures, spills, fires, and significant near misses should be investigated as appropriate.
Investigations should identify:
Corrective actions may involve equipment, staffing, engineering controls, work practices, procedures, training, or other measures.
Training should reflect each employee’s assigned duties and occupational exposures.
Depending on responsibilities, training may address:
Employees should receive task-specific training before independently performing higher-hazard work.
New employees should receive appropriate safety orientation before independently performing assigned duties.
Orientation may address:
Additional training should be provided according to job responsibilities.
Employees assigned to specialized departments may require additional training for hazards involving:
Training requirements should be based on actual employee duties and exposures.
Periodic safety meetings can reinforce safe work practices and address emerging hazards.
Potential topics include:
Hospitals should maintain occupational safety and health records required for their operations.
Records may include:
Employee medical and exposure records should be maintained according to applicable requirements.
Depending on hospital departments, services, equipment, and employee exposures, additional safety programs may be necessary for:
Programs should be included when hospital operations and employee exposures make them applicable.
A useful Hospital Safety Manual should reflect the actual departments and services operated by the hospital.
A smaller community hospital may require a different combination of programs than a large medical center with an Emergency Department, operating rooms, intensive care units, pharmacy compounding, clinical laboratories, interventional radiology, MRI, Central Sterile Processing, behavioral health, engineering operations, commercial kitchens, laundry, and a heliport.
The manual should therefore consider both hospital-wide hazards and department-specific operations.
This allows the hospital to maintain a comprehensive safety manual without filling it with procedures unrelated to its services.
A Hospital Safety Manual can be developed around the hospital’s departments, patient population, clinical services, equipment, chemicals, employee exposures, maintenance operations, emergency services, and other workplace hazards.
The finished manual may incorporate applicable programs for Safe Patient Handling, Workplace Violence Prevention, Bloodborne Pathogens, Needlestick and Sharps Safety, Infectious Disease Exposure Control, Respiratory Protection, Hazardous Drugs, Hazard Communication, PPE, Laboratory Safety, Radiation Safety, Lockout/Tagout, Emergency Action Planning, Fire Prevention, and other hazards present within the facility.
This provides hospitals with a practical occupational safety manual organized around the work their employees actually perform.